SITE SECURITY AND PRIVACY

All services provided on our website and the Evliya Çelebi Mah. Meşrutiyet Cad. No:90 Bilsar Building Beyoğlu / Istanbul address are owned by Bilsar Tekstil San. Ve Dış Tic. A.Ş. and operated by our company.

Our company may collect personal data for various purposes. Below, it is explained how and in what manner personal data is collected, and how these data are protected.

By filling out various forms and surveys on the website or in our store, members provide certain personal information (such as name, company information, phone, address, or email addresses), which is collected by our store as part of the nature of the business.

At certain times, our company may send campaign information, new product details, and promotional offers to its customers and members. Members can choose whether to receive such information when signing up, and can later change this choice in the account information section after logging in or by using the link in the informative message received.

Personal information transmitted electronically to our store by members during the confirmation process via the website or email will not be disclosed to third parties outside the purposes and scope defined by the “Membership Agreement.”

To identify system-related issues and quickly resolve any issues or disputes related to the services provided, our company records and uses members’ IP addresses. IP addresses may also be used to identify users in a general manner and gather comprehensive demographic information.

Our company, beyond the purposes and scope defined by the Membership Agreement, may use the requested information to engage in direct marketing by itself or in collaboration with others. Personal information may also be used to contact users if necessary. Information requested by our company or provided by users or related to transactions made through our store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research purposes without disclosing the identity of our members.

Our company is committed to keeping confidential information strictly private, considering it as an obligation to keep it as a secret, taking all necessary measures, and exercising the necessary care to prevent the complete or partial entry of confidential information into the public domain or its unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our online stores. Your credit card information is not stored in our system in any way.

There are two things you need to pay attention to when entering the transaction process to know that you are on a secure site. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure webpage, and all your information is encrypted and protected. This information is used only in accordance with the instructions given during the sales process. The credit card information used during the shopping is encrypted and queried to the relevant bank with the 128-bit SSL (Secure Sockets Layer) protocol independently of our online stores. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or stored by us, it prevents third parties from obtaining this information under any conditions.

The reliability of the payment/invoice/delivery address information of orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for first-time customers placing orders from our online stores, it is necessary to confirm the accuracy of financial and address/phone information before their orders can proceed to the supply and delivery stage. If necessary, the credit card holder may be contacted or contacted with the relevant bank to verify this information. All the information you provide when registering can only be accessed and changed by you. If you keep your login information secure, others cannot access and change your information. For this purpose, during the membership process, 128-bit SSL security is used. This system is an internationally accepted encryption standard that is impossible to break.

Online orders placed with a credit card via the mail-order method will be stored by our company in accordance with the principle of confidentiality. This information is held for 60 days to address any objections to credit card withdrawals that may arise from the bank. After this period, the information is destroyed. If any amount other than the mail-order form approved by you is withdrawn from your card for the cost of the products you ordered, you can naturally object to the bank and prevent the payment of this amount, eliminating any risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within the website. Our company does not assume any responsibility for the privacy practices and content of sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract are only related to our store and do not cover third-party websites.

EXCEPTIONAL CASES

In limited cases specified below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These cases are limited to:
1. Compliance with compulsory legal obligations imposed by laws, statutory decrees, regulations, etc., issued and in effect by authorized legal authorities;
2. Fulfillment of the obligations of the “Membership Agreement” and other contracts concluded by our store with users and putting them into practice;
3. Request for information about users for the purpose of conducting an investigation or inquiry duly conducted by competent administrative and judicial authorities;
4. Cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

In emails you send to our Customer Service regarding any of your orders, never write your credit card number or passwords. The information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted via emails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users visiting our store and their use of the website using technical communication files (Cookies). These technical communication files are small text files sent by an internet site to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps our company to obtain statistical information about how many people have visited the site, how many times a person has visited the site, and how long they stayed on the site, and to dynamically generate advertisements and content tailored to users on user pages specially designed for users. Technical communication files are not designed to receive data or personal information from your main memory or email. Most browsers are originally designed to accept the technical communication file, but users can change their settings to prevent the technical communication file from coming or to receive a warning when the technical communication file is sent.

Our company can publish or change the provisions of this “Privacy Policy” at any time by publishing it on the website or sending it to users by email or publishing it on the website. If the Privacy Policy provisions change, they become effective on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an email to [email protected]. You can reach our company through the contact information below.

Company Name: Bilsar Textile Industry and Foreign Trade Inc.
Address: Evliya Çelebi Nbhd. Meşrutiyet St. No:90 Bilsar Building Beyoğlu Istanbul
Email: [email protected]
Phone: 0212 24590000
Fax: 0212 2459090

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Your personal information will be used to place orders and ensure a seamless shopping experience on our website. For details, please visit our privacy policy page.

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